Best
Practices
The most effective workplace basic skills programs share several
characteristics. These "best practices" have been
supported by a number of research projects, both national and local,
on workplace literacy projects.
The employer is committed to the project:
- Employer "buy in" extends from senior management to front-line
supervisors.
- Full or partial release time is offered to encourage employee
participation.
- Classes are held on site.
- Support services (classroom space, administrative assistance,
etc.) are provided as needed.
- Employer conducts marketing
and recruiting.
The business collaborates with an education
partner:
- The project is jointly designed and managed by the employers
and education institution.
- Goals and objectives are mutually agreed upon.
- A steering committe or task force made up of individuals
representative of the workforce guides the project.
- Employer and educator jointly determine desired workplace
impacts and monitor outcomes.
Education services are appropriate to the
workplace:
- Instructors are experienced in working with adults in
workplace settings.
- The curriculum is customized for the work site, often through
relatively short, focused modules.
- Teaching methods and curriculum match the skill levels of the
participants.
- Instructors monitor learner progress systematically.
- Classes and instructional styles are flexible and accommodate
workplace needs.
