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Based on Northwest
Workplace Basics
LEARNING TO LEARN (L)
Personal, interpersonal, cognitive
Personal (P)
LP 1 Identify how they team most easily (preferred
learning style)
LP 2 Accommodate their styles to different environments
LP 3 Organize their time and materials
Interpersonal (I)
LI 1 Give and receive feedback appropriately
LI 2 Learn from and with other people
Cognitive (C)
LC 1 Organize information
LC 2 Relate, recall and apply information
LC 3 Think convergently (focus) and diver gently (brainstorm)
LC 4 Use critical, creative, and intuitive evaluation
skills
LC 5 Find and use expert,
peer and written resources
THINKING SKILLS (T)
Problem Solving Skills (P)
TP 1 Identify problems
TP 2 Generate ideas about the cause(s) of a problem
TP 3 Identify the cause of a problem
TP 4 Identify solutions to the problem
TP 5 Choose appropriate solutions(s)
TP 6 Apply appropriate solution
TP 7 Evaluate the solution
TP 8 Modify the solution, as needed
Higher Order Thinking Skills
(H)
TH 1 Analyze the components of a process, procedure,
or system
TH 2 Compare the effectiveness
of at least two processes,
procedures, or systems
TH 3 Draw conclusions or make
predictions about a
process, procedure, or system
TH 4 Evaluate the effectiveness or efficiency of a process, procedure, system, or decision
Creative Thinking Skills
(C)
TC 1 Generate new solutions
to common conditions
or problems
TC 2 Organize and process
diverse kinds of information
in meaningful ways
PERSONAL MANAGEMENT FOR
THE JOB (P)
Self esteem, goal setting-motivation, personal development,
career planning and development life skills
Self Esteem (S)
PS 1 Understand how one's self esteem affects performance
PS 2 Learn from one's mistakes
PS 3 Accept appropriate criticism and praise
PS 4 State personal needs clearly and assertively
PS 6 Take appropriate risks
Goal Setting-Motivation
(G)
PG 1 Identify personal and work values
PG 2 Identify attainable and realistic long-term needs
that motivate personal growth
Personal Development (P)
PP 1 Use employment-related forms, i.e. applications
for social security, W-4s
PP 2 Prepare job applications, resumes, and letters
of application
PP3 Identify and use
appropriate sources of information
about job opportunities
PP4 Prepare for and participate
in a job interview
PP 5 Understand and use general work-related vocabulary
i.e. "experience", "swing shift"
PP 6 Identify appropriate
behavior and attitudes
for keeping a job, i.e punctuality,
respect for others, good grooming,
self-control
PP 7 Understand the need
to handle multiple responsibilities,
including the need to balance
family and work lives
PP 8 Deal with change,
i.e flexibility, adaptability,
updating skills, positive attitude toward
growth
PP 9 Assume responsibility
for personal performance
PP 10 Organize resources
i.e. money, time, personnel
Career Planning and Development (C)
PC 1 Relate education and life
experiences to career
choice
PC 2 Identify occupational
requirements in job areas
of interest, including self-employment
PC 3 Identify where and
how to get specific labor
market information
PC 4 Determine the kind
of preparation and training
needed, i.e. apprenticeship, college,
vocational training, home study, to
get a job and subsequent promotions
PC 5 Do a self-assessment
of values, occupational
interests and personal preferences
PC 6 Make effective career
decisions and identify
career ladder for choices
PC 7 Develop an action
plan to include their attainable
short and long-range goals, priorities,
and a contingency plan and implement
it within a given time
Life Skills (L)
PL 1 Apply principles of comparison in the selection
of goods and services
PL 2 Understand methods and procedures used to
purchase foods and services, e.g., cash, credit,
catalog
PL 3 Understand methods and procedures used to
obtain housing and services and related maintenance,
i.e. rent, lease, buy
PL 4 Manage money. i.e. major purchases, savings,
credit
PL 5 Understand basic
laws and resources that protect
workers and consumers, i.e. labor regulations,
consumer protection laws, anti-discrimination
laws
PL 6 Understand procedures
for the care, maintenance,
and use of personal possessions
PL 7 Understand and handle
diverse communication
technologies, including the telephone,
postal service, published and broadcast
information
PL 8 Use a computer including
interpreting computer
generated information
PL 9 Understand how to
locate and use different
types of transportation and interpret related
travel information
PL 10 Understand concepts
of time
PL 11 Use community agencies
and services
PL 12 Use leisure time
resources and facilities
PL 13 Use resources for
personal growth and awareness
in such areas as cultural awareness,
gender awareness, and effective parenting
PL 14 Understand common
ailments and seek appropriate
medical assistance
PL 15 Understand medical
and dental forms and related
information
PL 16 Understand how
to select and use medications
PL 17 Understand basic
health and safety procedures,
i.e. first aid
PL 18 Understand basic
principles of health maintenance,
i.e. nutritional information,
cleanliness and hygiene, mental
well being
GROUP EFFECTIVENESS (G)
Interpersonal,
negtiation, teamwork
Interpersonal (I)
GI 1
Develop relationship skills including trust, risk, empathy, listening,
sharing, responsibility, respect for others, and the expression of feelings
GI 2 Recognize and respond in an appropriate way to differences in values,
class, culture, ethnicity, lifestyle, point of view, and personal characteristics
GI 3 Identify another's strengths and limits
GI 4 Respect differences in points of view, lifestyles and values
GI 5 Recognize sexual or racial harassment in the
workplace
Negotiation (N)
GN 1 Understand the concept of conflict and use strategies for handling
it
GN 2 Understand the benefits of negotiation and
when to use it
GN 3 Negotiate an issue
Teamwork (T)
GT 1 Understand the concept of teamwork, courtesy
and cooperation
GT 2 Identify and assess
their roles in a team and
norms or rules of behavior that contribute
to a team's effectiveness
GT 3 Identify issues
around team leadership including
leader and follower styles
GT 4 Be an effective
and flexible team member
GT 5 Understand different
work environments and
their effects on teams
GT 6 Demonstrate effective
inter-team communication
INFLUENCE (I)
Organizational effectiveness, professional growth within
an organization, leadership
Organizational Effectiveness
(O)
IO 1 Interpret written and unwritten values and
goals of various types of organizations
IO 2 Determine the compatibility of their personal
and organizational values
Career Growth Within an
Organization(C)
IC 1 Recognize requirements for career
IC 2 Recognize how their behaviors affect their
job performance and satisfaction
Leadership (L)
IL 1 Understand the
difference between management
and leadership
IL 2 Identify the qualities
of a successful leader
IL 3 Assess their leadership
skills and identify areas
for improvement
MATH (M)
M 1 Use money, banking, and
financial services, i.e. recognize denominations of money, make change,
balance a check book, interpret savings accounts, purchase goods
and services with credit, calculate interest.
M 2 Interpret budgets, bills, and income, i.e. interpret wages, wage deductions
& benefits, interpret bills, calculate costs of childcare, plan for
major purchases, and demonstrate the use of a budget.
M 3 Apply principles of comparison shopping in the
selection of goods and services, i.e. calculate
discounts, campute unit pricing, calculate
sales tax, and interpret tax tables.
M 4 Interpret and generate tables, charts, and graphs, i.e. height and
weight tables, newspaper
graphics (circle, line, and bar graphs),
progress in class, household expenses
and/or chores, income tax tables, information
on a matrix
M 5 Determine transportation costs and interpret schedules, i.e. interpret
transportation schedules and tables; calculate distance, rate, and time;
and calculate mileage and fuel consumption.
M 6 Use weights, measures, and measurement scales,
i.e. interpret temperatures; calculate with
units of time; interpret standard measurements
for length, width, perimeter, area,
volume, height & weight; and interpret
product container weight & volume.
READING (R)
R1 Look up information.
R2 Read and interpret
signs, symbols and labels
R3 Interpret information
on forms and applications
R4 Read and interpret
basic financial and legal documents,
i.e. pay stub, union contract, health
benefit package
R5 Follow written instructions
R6 Read and interpret
memos and policy/procedural
manuals
R7 Interpret visual materials,i.e.
diagrams, illustrations,
tables, charts, and graphs
WRITING (W)
W 1 Fill out forms, i.e. change
of address, telephone message, order forms, applications,
accident reports
W 2 Organize and outline information in writing
W 3 Translate spoken language into standard written
English, i.e. use vocabulary, expand ideas
into sentences, edit for correct usage and
mechanics.
W 4 Compose effective letters, i.e. opinion, fact, recommendation, cover,
personal.
W 5 Write descriptions and reports, i.e. factual accounts of experiences
or conversations, summary of material read, expression of opinion
COMMUNICATION (C)
Listening (L)
CL 1 Receive and respond to oral instructions
CL 2 Respond appropriately to nonverbal communication
and be aware of cultural differences
which affect nonverbal communication
Speaking (S)
CS 1 Provide information orally in an appropriate
manner, e.g., spoken instructions, reporting
emergencies, and explaining products
and services
CS 2 Use language in a convincing manner
CS 3 Request information or additional information
CS 4 Communicate appropriately using nonverbal
behavior