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The job title descriptions below are listed sequentially from a higher skill level to a lower skill level.

LEARNING TO LEARN
Engages in personal learning by identifying how they learn most easily (preferred learning style); accommodating their style to different environments; and organizing their time and materials. Engages in interpersonal learning by giving and receiving feedback appropriately; and learning from and with other people. Engages in cognitiove learning by organizing information; thinking convergently (focus) and divergently (brainstorming); using critical, creative, and intuitive evaluation skill; and finding and using expert, peer and written resources.

Nurse Educator: Gathers, organizes, relates, recalls and applies information to demonstrate and teach patient care. Thinks divergently by brainstorming different approaches to teach the information and thinks convergently by focussing on teaching methods that best support students' preferred learning styles. Uses critical, creative, and intuitive evaluation skills to analyze student progress and gives and receives feedback on students' learning results. Finds and uses expert, peer, and written resources in designing the educational program.

Quality Assurance Calibrator: Organizes, relates, recalls and applies information to test, adjust, and repair instruments and equipment. Thinks convergently by focussing on whether instruments and equipment conform to performance standards. Uses critical evaluation skills and expert, peer, and written resources to align, repair, replace, or balance equipment parts or circuitry when necessary.

Insurance Claim Examiner: Organizes, relates, recalls and applies information in claimant's file to determine if policy will pay the claim. Thinks convergently by focussing on policy requirements and uses critical evaluation skills to decide on action. Finds and uses expert, peer and written resources to handle questions about correct action to settle the claim.

Teacher's Aide: Organizes, relates, recalls, and applies information to prepare a lesson outline and plan for teacher's review and approval. Thinks divergently by brainstorming and convergently by focussing on different teaching aids to conduct the lesson. Uses critical, creative, and intuitive evaluation skills to determine student's learning and both gives and receives feedback from students on their performance. Learns from and with fellow educators. Finds and uses expert, peer and written resources to present learning concepts and assist students with special needs.

Biological Aide: Organizes, relates, recalls and applies information to assist research workers with experiments. Thinks convergently by focussing on the correct procedures to set up laboratory and field equipment. Uses critical evaluation skills to perform routine tests and keep records of the results. Uses expert resources such as written procedures to clean and maintain equipment.

Apprentice Aircraft Mechanic: Participates in an on-the-job training program where the learner adjusts their preferred learning style to the environment provided for them. Organizes their time and materials to learn how to be an aircraft mechanic. Learns from and with other people in the program. Gives feedback appropriately to their instructor and fellow trainees and receives it appropriately in return.

THINKING SKILLS
Uses problem solving skills to identify problems; generate ideas about the cause (s) of a problem; identify the cause of a problem; identifies solutions to the problem; choose appropriate solution (s); applies appropriate solution; evaluates the solution; and modifies the solution, as needed. Demonstrates higher-order thinking skills by analyzing the components of a process, procedure, or system; comparing the effectiveness of at least two processes, procedures, or systems; and evaluating the effectiveness or efficiency of a process, procedure, system, or decision. Shows creative thinking-skills by generating new solutions to common conditions or problems; and organizing and processing diverse kinds of information in meaningful ways.

Emergency Medical Technician: Responds to instructions from medical dispatcher and drives to location where they analyze the patient's situation to identify problems and generate ideas about the cause of the problem. Identifies the cause, and possible solutions for the immediate situation. Chooses and applies the most appropriate solution, evaluates the solution and modifies it as needed. Transports the patient to the hospital for further care by medical staff.

Chef: Analyzes the components of the food preparation and cooking process in a hotel or restaurant. Compares the effectiveness of at least two processes to plan menus and please the customer. Draws conclusions or makes predictions about how much food will be consumed and orders or buys supplies. Evaluates the quality and quantity of food and supplies received to insure that they meet established standards. Identifies appropriate procedures and chooses the best ones for staff to use to prepare, cook and serve foods. Evaluates these procedures and modifies them as needed.

Automotive Engineer: Analyzes the components of a process and compares the effectiveness of several processes; draws conclusions and makes predictions about these processes and evaluates the effectiveness and efficiency of the process. Based on this analysis, generates improved or new designs for automotive parts and equipment. Conducts experiments and tests to obtain, organize and process diverse kinds of information on the function and performance of equipment. Directs and coordinates building or modification of equipment, monitors testing activities to make sure performance meets design specifications and makes improvements as needed.

Graphic Designer: Generates new solutions to common conditions or problems and organizes and
processes diverse kinds of information in meaningful ways. Designs art and copy layouts for material to be presented by visual communications media. Analyzes the components of the illustration and photography processes to plan presentation of material. Determines size and arrangement of material and copy, draws a sample and presents it for approval to the art director.

Agriculture Equipment Inspector: Identifies problems with machine parts or the way the equipment is functioning. Generates ideas about the cause (s) of problems and identifies the cause (s) by observing equipment in operation and using testing procedures. Assigns repair person and suggests methods of repair. Chooses the most appropriate methods and applies them to solve problems. Evaluates the solution; records the cause of the defect and the repair work performed. Modifies the solution, as needed.

GROUP EFFECTIVENESS
Demonstrates interpersonal relationship skills including trust, risk, empathy, listening, sharing, responsibility, respect for others, and the expression of feelings. Recognizes and responds in an appropriate way to differences in values, class, culture, ethnicity, lifestyle, point of view, and personal characteristics. Identifies another's strengths and limitations; respects differences in points of view, lifestyles and values; recognizes sexual or racial harassment in the workplace and identifies appropriate steps to address it. Demonstrates negotiation skills by understanding the concept of conflict and using strategies for handling it; understands the benefits of negotiation and when to use it; and can negotiate an issue. Shows teamwork skills by understanding the concept of teamwork, courtesy, and cooperation; Identifies and assesses their roles in a team and norms or rules of behavior that contribute to a team's effectiveness; Identifies issues around team leadership including leader and follower styles; Is an effective and flexible team member; Understands different work environments and their effects on teams; and demonstrates effective inter-team communication.

Automotive Quality Improvement Team Leader: Understands the concept of teamwork, courtesy and cooperation in quality improvement activities. Identifies and assesses their own role and that of others on the team as well as norms or rules of behavior that contribute to a team's effectiveness. Uses these insights to form and lead a team of automotive workers who inspect, test and suggest ways to improve the assembly process. Identifies issues around team leadership including leader and follower styles. Behaves as an effective and flexible team member. Understands different work environments and their effect on teams. Communicates with supervisor and team members to maintain motivation and commitment. Demonstrates effective inter-team communication by representing own team at management meetings or at joint meetings with other quality improvement teams.

Labor Union Representative: Recognizes issues of fairness, sexual or racial harassment in the workplace and identifies appropriate steps to address it. Understands the concepts of conflict and uses strategies for handling it. Represents employees who are union members in conversations with management or business owners. Understands the benefits of negotiation and when to use it. Participates in labor union contract negotiations and negotiates other issues, as needed.

Hospital Social Worker: Develops a relationship including trust, risk, empathy, listening, sharing, responsibility, respect for others, and the expression of feelings with patients and their families. Recognizes and responds in an appropriate way to differences in values, class, culture, ethnicity, lifestyle, point of view, and personal characteristics. Respects differences in point of view, lifestyles, and values. Identifies strengths and limitations of the patient and their family members so that appropriate plans can be made for the patient's discharge from the hospital and at-home care.

Bank Teller Trainer: Develops relationship skills including, trust, risk, empathy, listening, sharing, responsibility, respect for others and the expression of feelings to establish a positive learning environ
ment. Identifies trainees' strengths and limitations in performing the bank teller job. Designs and develops training program. Understands the concept of conflict and teaches strategies for handling it in this customer contact job.

MATH
Recognizes numbers and understands their meaning. Uses money, banking, and financial services. Interprets budgets, bills, and income. Applies principles of comparison shopping in the selection of goods and services. Interprets and generates tables, charts, and graphs. Determines transportation costs and interprets schedules. Uses weights, measures, and measurement scales.

Engineering Stress Analyst: Interprets and generates tables, charts, and graphs to conduct stress analyses on engineering designs, systems, and products using mathematical formulas and computer-aided engineering systems. Analyzes designs and customer specifications to determine stress requirements on product. Uses weights, measures, and measurement scales to create a mathematical model or computer graphic model of product and then analyzes ability of product to withstand stress. Builds model, performs stress tests, and evaluates test results using measurement processes to determine success or failure of product.

Inventory-Audit Clerk: Uses money, banking, and financial service practices to identify inventory items stored in a warehouse. Reads and interprets financial records to verify accuracy of figures, calculations, and postings pertaining to purchasing transactions. Applies principles of comparison shopping to examine purchasing practices. Interprets and generates tables, charts, and graphs to verify accuracy of recorded data and to correct errors when necessary. Uses weights, measures, and measurement scales to obtain data used in audit.

Restaurant Cashier: Uses money, banking, and financial services practices to obtain credit-card data from customers. Interprets bills and verifies credit-card data to compute charges and payments due to the restaurant. Applies principles of comparison when matching charges on vouchers with audit tape to detect and correct errors. Uses measurement scales, such as tax rate or service fees, to determine final charge to customer.

Blood Bank Laboratory Assistant: Uses principles of comparison when performing routine laboratory tasks related to processing blood samples. Examines blood stock by observing thermostats on storage units and interpreting results using tables, charts, and graphs. Inspects blood units to determine if plasma can be used again and if so returning it to storage units. Uses weights, measures, and measurement scales to update statistical records and schedules blood processing runs.

READING
Uses meaning, language patterns and phonics to understand print. Looks up information; reads and interprets signs, symbols, and labels. Interprets information on forms and applications. Reads and interprets basic financial and legal documents. Follows written instructions; reads and interprets memos and policy/procedural manuals. Interprets visual materials.

Medical-Records Administrator: Interprets information on forms and applications; reads and interprets basic financial and legal documents; and reads and interprets memos and policy/procedural manuals to insure that health care records meet accreditation and regulatory requirements. Develops departmental policies and procedures, supervises and trains staff and insures quality medical records are maintained.

Children's Librarian: Looks up, reads, and interprets books and audiovisual material of interest to children. Assists children in applying for library cards and using written instructions to select and locate library materials. Develops lists of materials interesting to children and special educational sessions using visual materials such as puppets, and videos as well as storytelling approaches.

Motor Vehicle Assembler: Looks up information;
reads and interprets symbols; follows written instructions; and reads and interprets policy/procedure manuals in order to assemble motor vehicles. Using information obtained, performs a variety of tasks such as installing component parts and systems; fitting and adjusting car parts; sealing joints and filling vehicle systems with various fluids. Verifies quality of own work and writes descriptions of defects observed on forms attached to car bodies.

Supervisor of a Sugar Packing Plant: Looks up information on job order schedules and directs workers packing sugar to follow written instructions and work order specifications.

WRITING
Knows letters of the alphabet and their order, can write upper and lower case letter and numbers legibly in both manuscript and cursive, and can spell basic words recognizably. Fills out forms. Organizes and outlines information in writing. Translates spoken language into standard written English. Composes effective letters and writes descriptions and reports.

Physical Therapist: Discusses physician's referral (prescription), patient's condition, and medical record to determine treatment required. Organizes and outlines written treatment plan for inclusion in medical record. Administers treatment and evaluates effects of it on the patient. Writes report describing treatment, patient's response, and progress in patient's chart or enters information into computer.

Zoo Program Coordinator: Prepares, organizes, and outlines information in writing to create an educational script for an animal performance. Writes brochures, descriptions, and reports to describe performances and park facilities to visitors. Translates spoken language, or conversational remarks into standard written English so that new programs can be developed.

Office Manager: Fills out forms, composes effective letters, and maintains written files to document work processes. Researches issues, business practices, and office products to develop effective and efficient office procedures. Organizes and outlines information in writing in order to document office procedures.

Aircraft Instrument Inspector: Completes forms which document the inspecting, testing, and adjusting of aircraft instruments and components. Organizes and outlines information in writing to exchange with vendors, customers or co-workers.

COMMUNICATION
Understands and produces spoken English. Receives and responds to oral instructions. Responds appropriately to nonverbal communication and is aware of cultural differences which affect nonverbal communication. Provides information orally in an appropriate manner. Uses language in a convincing manner. Requests information or additional information and communicates appropriately using non verbal behavior.

Electronic Equipment Sales Engineer: Provides information orally in an appropriate manner and uses language in a convincing manner when making sales calls to potential buyers of electronic equipment. Receives and responds to oral comments of customers. Responds appropriately to nonverbal communication and is aware of cultural differences which affect nonverbal communication. Uses this insight in building a relationship with the customer. Requests information or additional information to answer questions and handle customer objections to the equipment, cost or other matters. Communicates appropriately using nonverbal behavior. Writes up sales contract after working out the issues in face-to-face oral communication.

Customer-Complaint Service Representative: Receives and responds to customer's oral complaints. Responds appropriately to nonverbal communication and is aware of cultural differences
which affect nonverbal communication. Maintains an open mind and a non-defensive attitude when listening to the customer's point of view. Communicates appropriately using nonverbal behavior in responding to the complaint. Provides information orally in an appropriate manner and requests information or additional information to resolve the complaint to the customer's satisfaction.

Financial Aide Counselor: Requests information or additional information and provides information orally in an appropriate manner when interviewing students applying for financial aide. Receives and responds to applicant's comments; responds appropriately to their nonverbal communication and is aware of cultural differences which affect communication. Communicates appropriately using nonverbal behavior. Gives students information during the interview about various loans, grants, or scholarships they may wish to pursue. Explains how to apply for financial aide and encourages student to do so.

Hospital Admitting Clerk: Provides information orally in an appropriate manner, and requests information or additional information when interviewing patients who are being admitted to the hospital. Receives and responds to patient's questions or comments. Responds appropriately to nonverbal communication and is aware of cultural differences which affect nonverbal communication. Responds appropriately with their own nonverbal behavior. Explains hospital procedures and billing process. Clarifies how bill will be paid and arranges for patient to be taken to their hospital room. Obtains signed statement from patient to protect hospital's interests. Enters information into computer and sends printed copy to departments which will provide services to the patient.

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